This privacy policy explains how Ceylon Waypoint collects and uses information when you enquire through our website, email, or WhatsApp.
Information we collect
We collect the details you submit on inquiry forms — such as name, email, phone number, travel dates, party size, and message content — so we can respond to your request and arrange travel services.
How we use information
We use your information to reply to inquiries, prepare itineraries and quotes, coordinate bookings, and improve our services. We do not sell personal information.
Sharing
We may share relevant details with trusted partners such as hotels, drivers, or activity providers only when needed to deliver your trip.
Retention
We keep inquiry and booking records for as long as needed for travel operations, accounting, and legal requirements.
Contact
For privacy questions, email us at the address listed on our contact page.